STORE POLICY
Customer Care
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Orders are shipped via Australia Post or courier services.
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Tracking information is provided once your order has been dispatched.
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Delivery times vary depending on location.
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Buyers are responsible for providing correct shipping details.
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Due to the nature of art prints and made-to-order items, all sales are final.
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Returns or refunds are only accepted if an item arrives damaged or defective.
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Damage claims must be submitted within 48 hours of delivery with photos of the packaging and artwork.
Copyright & Usage
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All artwork remains the intellectual property of Carlos Eilo.
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Purchasing a print or original does not grant rights for reproduction or commercial use.
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Artwork may not be scanned, reproduced, or resold in any format without written permission.
Returns & Exchanges
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Due to the nature of art prints and made-to-order items, all sales are final.
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Returns or refunds are only accepted if an item arrives damaged or defective.
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Damage claims must be submitted within 48 hours of delivery with photos of the packaging and artwork.
Payment Methods
Credit / Debit Cards
PAYPAL
Afterpay