SHIPPING & RETURNS
Shipping Policy
Welcome to our shipping policy. We offer standard and express shipping options to ensure your orders are delivered in a timely manner. Our team works diligently to process and dispatch all orders within 1-2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information. Should you have any special shipping requests, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be thrilled with your purchase from Carlos Eilo Artistry. If for any reason you are not entirely satisfied, we're here to help. We accept returns and exchanges within 30 days of the original purchase date. Please ensure that the item is in its original condition and packaging. Once we receive the returned item, we will initiate the refund or exchange process. Feel free to reach out to our customer service team for assistance with returns and exchanges.